Power outage American Electric Power

A major utility company providing electricity to over 5 million customers across 11 U.S. states

Power outages can result from various factors such as

Extreme weather, equipment failure, human error, or wildlife interference

AEP utilizes monitoring systems and customer reports to detect power outages across its service area

AEP prioritizes restoring power to essential services (hospitals, police, fire stations)

AEP mobilizes its workforce and may enlist mutual aid from other utilities to expedite power restoration efforts

AEP provides updates on outage durations and estimated restoration times via its website, mobile app, or social media channels

AEP advises customers to stay away from downed power lines