Power outage American Electric Power

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A major utility company providing electricity to over 5 million customers across 11 U.S. states

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Power outages can result from various factors such as

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Extreme weather, equipment failure, human error, or wildlife interference

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AEP utilizes monitoring systems and customer reports to detect power outages across its service area

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AEP prioritizes restoring power to essential services (hospitals, police, fire stations)

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AEP mobilizes its workforce and may enlist mutual aid from other utilities to expedite power restoration efforts

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AEP provides updates on outage durations and estimated restoration times via its website, mobile app, or social media channels

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AEP advises customers to stay away from downed power lines

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